Oregon Revenue Department adds public computer kiosks in five cities for free electronic tax filing

Public-access kiosks expand options for Oregonians who prepare their own returns

Oregon taxpayers who do not have reliable access to a computer now have another no-cost way to file state income tax returns electronically. The Oregon Department of Revenue has placed public computer kiosks inside its regional offices in Eugene, Medford, Bend, Gresham and Portland, allowing residents to submit returns through the state’s free electronic filing options during regular business hours.

The kiosks are designed for individuals who prepare their own returns and want to file online, including those who typically complete paper forms but prefer to enter the same information into an e-file system. The department says electronic filing paired with direct deposit typically results in faster refunds than paper returns mailed to the state.

Where the kiosks are located and when they are available

• Bend: 951 SW Simpson Ave, Suite 100. Monday–Friday, 8 a.m.–5 p.m. (closed 12:30–1:30 p.m.).

• Eugene: 1600 Valley River Drive, Suite 310. Monday–Friday, 8 a.m.–5 p.m. (closed 12:30–1:30 p.m.).

• Gresham: 1550 NW Eastman Parkway, Suite 220. Monday–Friday, 8 a.m.–5 p.m. (closed 12:30–1:30 p.m.).

• Medford: 3613 Aviation Way, Suite 102. Monday–Friday, 8 a.m.–5 p.m. (closed 12:30–1:30 p.m.).

• Portland: 800 NE Oregon St, Suite 505. Monday–Friday, 8 a.m.–5 p.m. (closed 12–12:30 p.m.).

How the kiosks work, and what help is available on site

The kiosks support the state’s free electronic filing pathways, including free fillable forms and Direct File Oregon. Use is generally first-come, first-served. Revenue staff at the offices can answer basic questions but do not prepare returns for taxpayers.

The department has framed the kiosks as a way to remove a practical barrier to electronic filing for residents without a home computer, while still keeping taxpayers responsible for completing and submitting their own returns.

How kiosks fit alongside other free tax-help programs

The kiosk program complements existing volunteer-based tax preparation services available during filing season. Free preparation and e-filing may be available through community programs such as AARP Tax-Aide and Volunteer Income Tax Assistance (VITA), which typically focus on low- to moderate-income households, older adults and other eligible taxpayers. These services often require appointments, and availability can vary by location.

For taxpayers weighing options, the distinction is practical: kiosks provide equipment and a filing channel for do-it-yourself returns, while volunteer programs provide return preparation support for those who qualify and can secure a slot.